Privacy Policy – Neat and Tidy Cleaning Ltd

Privacy Policy

Effective Date: 13 June 2025

This Privacy Policy explains how Neat and Tidy Cleaning Ltd (“we”, “us”, or “our”) collects, uses, and protects any personal data that you provide when using our website https://neattidyclean.co.uk.

1. Who We Are

  • Company Name: Neat and Tidy Cleaning Ltd
  • Company Number: 15929111
  • Registered Office: 85 Great Portland Street, First Floor, London, England, W1W 7LT
  • Email: info@neattidyclean.co.uk
  • Phone: +44 7704 763297
  • Responsible Person: Ms Monika Mezo (Director)

2. What Information We Collect

We may collect the following personal data:

  • Your name
  • Email address
  • Phone number
  • Address (for service purposes)
  • Any other details voluntarily provided through contact forms, emails, or phone calls

3. How We Use Your Data

We use your personal data for:

  • Responding to enquiries and service bookings
  • Providing and managing our cleaning services
  • Internal record keeping and invoicing
  • Improving our services
  • Legal and compliance requirements

4. Legal Basis for Processing

We rely on the following legal bases:

  • Your consent
  • Performance of a contract
  • Legal obligations
  • Legitimate interests in operating and growing our business

5. Data Sharing and Storage

  • We do not sell or rent your personal data to third parties.
  • Your data is securely stored and accessed only by authorised staff.
  • We may share information with service providers (e.g., accountants, insurers) only when necessary and under confidentiality agreements.

6. Data Retention

We retain your information for as long as necessary to provide our services or as required by law. You can request deletion of your data at any time.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw your consent at any time
  • Object to or restrict our use of your data
  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

8. Cookies

We may use cookies to enhance your browsing experience. You can manage cookie preferences in your browser settings.

9. Data Security

We use appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

10. Third-Party Links

This website may contain links to other websites. We are not responsible for the privacy practices of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date noted at the top.

12. Contact Us

For questions about this policy or your data rights, please contact: